Booking Conditions

Split taxi boat booking conditions



Last updated October 24, 2021

We are at Shotgun d.o.o., doing business as Split Taxi Boat-Shotgun d.o.o. ("Split Taxi Boat," "we," "us," or "our"), thank you for choosing to be a part of our community. We are dedicated to providing you with personal information about our website copyright, general website terms and conditions, and booking terms and conditions. Please email us at This email address is being protected from spambots. You need JavaScript enabled to view it. if you have any questions or concerns about our policies, practices, or booking terms and conditions, general website terms and conditions, or website copyright.

General terms and condition

We choose the ordering, payment, delivery, and product complaints options that are provided on this site based on these consistency requirements. As long as you abide by the outlined terms and conditions, you are free to use our website for your personal needs.

Photo policy

On all of our tours, taking photos for personal enjoyment is encouraged. We are confident you will have a memorable experience. To ensure that everyone on our tours has a good time, we do have a few rules that we ask all of our visitors to abide by.

You give permission for interviews, photos, videos, and audio recordings to be used for webcasts, promotions, advertisements, and other uses by entering Split Taxi Boat-Shotgun d.o.o.

You waive any claims for payment in connection with any exhibition, streaming, or webcasting by entering Split Taxi Boat-Shotgun d.o.o. Additionally, you renounce your right to review and/or approve any image, sound, or video that Split Taxi Boat-Shotgun d.o.o. captures.

Images may not be copied, reproduced, or modified in any way except by Split Taxi Boat-Shotgun d.o.o. and its authorized representatives.

Split Taxi Boat-Shotgun d.o.o. is not required to remove your voice or likeness from any interview, photography, audio, or video recording that is used for news, webcasts, promotions, advertising, inclusion on websites, or any other purpose. However, the company will take the person's written request into consideration if the person wants any pictures or recordings removed.


Any service offered on the website may be reserved by the client via email on the booking form, WhatsUp Chat, phone, fax, or other forms of remote communication, as well as with other authorized agents.


Each and every payment will be made in euros. The same amount is converted into your local currency in accordance with the exchange rate when using PayPal or your credit card to make a purchase. This conversion could result in a small price difference from what was originally listed on our website.

Various payment methods

through our website, on selling points, or with all common credit and debit cards.

by PayPal, on our website, or on selling points.

by cash on our selling points.

Only if you cancel up to 30 days prior to your trip date will you receive a full refund of the reservation fee; otherwise, we will keep a portion of your payment as a cancellation penalty.

Fee penalty
Twenty-four hours before departure Split Taxi Boat-Shotgun d.o.o. keeps all of the money received.

Refunds, return policies, and complaints

We provide a full refund if the boat trip or other service is not possible on the day that your reservation is valid due to circumstances like unfavorable weather conditions, engine failures, etc. The captain assesses whether the trip is feasible and makes the final decision.

The customer will receive a full refund of the amount paid in advance for the service in question in the event that the service is completely not provided for any reason.


Insurance coverage is valid for accidents and injuries throughout the tour by speedboat, but not for harm or damage brought on by the consumption of meals and drinks that are not part of the trip's cost.


A visitor is aware of everything including the itinerary, the price, and what they don't include by visiting our website,

Conditions of delivery

We provide the service that has been agreed upon in advance, on the day that the reservation is valid and payment has been received in advance.

Travel documents

After receiving a booking or purchasing services online, Split Taxi Boat-Shotgun d.o.o. will send an invoice to the client via email. Before using reserved service, the client must present received vouchers in printout or electronic form.

When purchasing at a point of sale, the client is required to take a bill that will serve as a credible document for the tour.

Notice of Customer Complaint

According to Article 10 of the Consumer Protection Law (No. 41/14, 110/15) and Article 6 of the Law on the Provision of Tourism Services (Art. No. 130/17) we inform the customers that the quality complaint about each service performed can be made directly on the premises of the company Shotgun d.o.o. or delivered in writing to the following address: Obala Lazareta 3, Split or to an email address: This email address is being protected from spambots. You need JavaScript enabled to view it. Shotgun d.o.o. agrees to promptly acknowledge in writing that it has received the objection in the same manner as the original objection.

Within 15 days of the complaint being received, you will receive a written response to your complaint. To improve the quality and your satisfaction, please include your first and last name as well as your mailing address when submitting a written complaint to Shotgun d.o.o. at This email address is being protected from spambots. You need JavaScript enabled to view it.. This will enable us to respond to your complaint within the specified time frame.

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